The Frequently Asked Questions That We Get
Q: What is the minimum order quantity?
A: We look at every enquiry and always try to accommodate it whenever we can if in doubt please get in touch. We supply everything from one piece of metal foil to several tons.
A: We look at every enquiry and always try to accommodate it whenever we can if in doubt please get in touch. We supply everything from one piece of metal foil to several tons.
Q: Do you give advice on what material / thickness would meet my requirements?
A: We have wealth of insight and knowledge into a range of industries and areas and will always try our best to assist you.
A: We have wealth of insight and knowledge into a range of industries and areas and will always try our best to assist you.
Q: What kind of markets / industries do you supply in to?
A: We supply a very wide range of markets including: automotive, aerospace, building, craft, furniture, transformer, power / energy, universities, research and development and many more.
A: We supply a very wide range of markets including: automotive, aerospace, building, craft, furniture, transformer, power / energy, universities, research and development and many more.
Q: Do you offer free issue shearing / slitting of metal foil / strip?
A: Yes we frequently do free issue slitting / shearing for many different customers. Our highly skilled shearing machine operator has over 30 years experience of shearing metal foil. We can shear as standard anywhere from 3mm up to 305mm widths and can shear 35 micron up to around 1mm depending on the material.
A: Yes we frequently do free issue slitting / shearing for many different customers. Our highly skilled shearing machine operator has over 30 years experience of shearing metal foil. We can shear as standard anywhere from 3mm up to 305mm widths and can shear 35 micron up to around 1mm depending on the material.
Q: Do you get involved with prototype work?
A: Yes we are happy to be involved with prototype work, if required we can make tooling to your specification.
A: Yes we are happy to be involved with prototype work, if required we can make tooling to your specification.
Q: Could I get a sample?
A: We do often supply samples of our metal foils or other products, but we may have to charge a small amount depending on the material, specification, size, thickness etc.
A: We do often supply samples of our metal foils or other products, but we may have to charge a small amount depending on the material, specification, size, thickness etc.
Q: Can I pay by card over the phone?
A: At the moment we do not have the facility to accept card payment over the phone.
A: At the moment we do not have the facility to accept card payment over the phone.
Q: I’m not a company will you supply me?
A: Yes although we do supply a lot of very large companies, we have supplied direct plenty of individuals and small businesses.
A: Yes although we do supply a lot of very large companies, we have supplied direct plenty of individuals and small businesses.
Q: Can we get a catalogue of what you supply?
A: We don't have a catalogue, however you can see our products page for details, our stock does frequently change so please get in touch to confirm if what you require is in stock.
A: We don't have a catalogue, however you can see our products page for details, our stock does frequently change so please get in touch to confirm if what you require is in stock.
Q: Do you supply all over the world?
A: We supply all over the world and have a fantastic relationship with a variety of shipping companies. We regularly deliver to Europe, New Zealand, China, USA and more.
A: We supply all over the world and have a fantastic relationship with a variety of shipping companies. We regularly deliver to Europe, New Zealand, China, USA and more.
Q: Do you have a Quality Management System?
A: Yes we are ISO9001:2015 Certified.
A: Yes we are ISO9001:2015 Certified.
Q: What is delivery time?
A: Foil Specialists take pride in turning around orders as quickly as we can for our customers. We have often helped our customers out of difficult situations where time was critical to their projects success.
A: Foil Specialists take pride in turning around orders as quickly as we can for our customers. We have often helped our customers out of difficult situations where time was critical to their projects success.
